1. Privacy Policy
Collection and Use of Personal Data
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.
Down Home Disposal maintains strict privacy policies, ensuring that the personal information of our customers is not sold, shared, rented, released, or traded to third parties.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Examples include:
- Essential Cookies: Provide core functionality such as navigation
- Functionality Cookies: Store preferences for a personalized experience
- Cookies Policy Acceptance Cookies: Track if users accepted cookie use
Retention and Deletion of Personal Data
We will retain your personal data only for as long as necessary for the purposes outlined in this policy, including complying with legal obligations or resolving disputes.
Security of Personal Data
We implement industry-standard measures to protect your personal data, but no method of transmission or storage is entirely secure.
Children's Privacy
We do not knowingly collect data from anyone under 13 years old. If you believe we have collected data from a minor, contact us to remove it.
Changes to This Privacy Policy
We may update this policy periodically. Please check back for the latest version.
2. Terms and Conditions
Agreement
By accessing or using our services, you agree to these terms. If you disagree, you may not use the services.
Services Provided
Down Home Disposal offers residential waste collection services, including:
- Weekly curbside trash pickup
- 96-gallon rolling cart provided
Cancellation
You may cancel services at any time with proper notice. Contact us by phone or email to cancel your service.
Liability
Down Home Disposal is not liable for service delays caused by circumstances beyond our control (weather, road conditions, vehicle breakdown, holidays) or damage caused by improper use of our services or equipment.
Modifications to Services
We reserve the right to modify services or terms. Notice will be provided for significant changes.
3. SMS Terms and Conditions
Program Description
By opting into our SMS messaging service, you will receive updates about trash pickup schedules, service reminders, billing notices, holiday schedule changes, and occasional promotional offers.
Cancellation of SMS Service
You may cancel SMS services at any time by texting 'STOP' to the number provided. Upon sending 'STOP,' you will receive confirmation and no further SMS messages will be sent.
Assistance with SMS Services
Reply 'HELP' for assistance or contact us at:
- Email: DHJunkRemovalandDemolition@gmail.com
- Phone: (931) 309-2245
Message and Data Rates
Standard message and data rates may apply. Message frequency varies. Contact your wireless carrier for details about your plan.
Privacy
For privacy-related inquiries, refer to our Privacy Policy above.
Opt-In Disclosure
By providing your phone number and signing up for texts, you consent to receive service-related text messages (e.g., pickup reminders, billing updates, holiday schedules) from Down Home Disposal at the number provided. Consent is not a condition of service. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help.
Modifications
We may update or modify our SMS program and terms at any time. Users will be notified of significant changes, and continued use constitutes acceptance of the updated terms.